Bug #4487

Registering a new Scrtachpad with its own domain

Added by --- - mgaiani --- - mgaiani 5 months ago.

Status:ActiveStart date:2016-01-09
Priority:NormalDue date:
Assignee:-% Done:

0%

Category:-
Target version:-
Scratchpads URL:chrysomelidae.miza-ucv.org.ve

Description

I have been trying to register a new Scratchpad with its own domain/sub-domain to migrate my current Scratchpad (installed in my own server) to your servers in the UK.

I go to the registration page to sign-up for a new Scratchpad and use my current subdomain "chrysomelidae.miza-ucv.org.ve" for the new site but keep on getting this message:

The domain name you have entered is not pointing at our server:

chrysomelidae.miza-ucv.org.ve = 64.96.162.80
get.scratchpads.eu = 157.140.2.32

But when I query my subdomain with host at my terminal I get:

host chrysomelidae.miza-ucv.org.ve
chrysomelidae.miza-ucv.org.ve is an alias for quartz.nhm.ac.uk.
quartz.nhm.ac.uk has address 157.140.2.32

Any ideas?

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