Bug #4483

User cannot access Issues queue

Added by Dimitrios Koureas 10 months ago. Updated 8 months ago.

Status:ActiveStart date:2015-12-03
Priority:UrgentDue date:
Assignee:Ben Scott% Done:

0%

Category:-Estimated time:1.00 hour
Target version:-
Scratchpads URL:http://biodiversidadelubango.myspecies.info/

Description

Users from the following site cannot access the Issues queue from their Scratchpad site. They are returned with "Scratchpads automatic login failed"

The issue seems to be restricted to this site

http://biodiversidadelubango.myspecies.info/

History

#1 Updated by Dimitrios Koureas 8 months ago

  • Priority changed from High to Urgent
  • Scratchpads URL changed from for http://biodiversidadelubango.myspecies.info/ to http://biodiversidadelubango.myspecies.info/

This issue is becoming critical as more users are unable to log in to the issues queue from their sites
another one is:
http://veterinaryforensicentomology.myspecies.info/

The maintainer receives the error: "automatic log-in has failed" when clicking on the issues tab from their scratchpad site

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