Bug #1070

Taxon description error: won't save

Added by Eli Sarnat about 1 year ago. Updated 8 months ago.

Status:CompletedStart date:2012-11-29
Priority:NormalDue date:2013-01-01
Assignee:Simon Rycroft% Done:

0%

Category:-
Target version:-
Scratchpads URL:http://antkey.org/

Description

I encounter the following error when saving edits to a taxon description:

Antkey
An identification guide to the introduced ants of the world.

Error
The website encountered an unexpected error. Please try again later.

History

#1 Updated by Simon Rycroft about 1 year ago

Is this on a specific taxon description, or all taxon descriptions?

#2 Updated by Eli Sarnat about 1 year ago

I managed to save a taxon description for the taxon I was previously encountering the error with. I thought that perhaps the key was to edit only one SPM category at a time, save, then edit the next category. That worked a bunch of times, but then I began encountering the error again. I've tried one other taxon description and so far that is working fine. I'll keep trying to make new taxon descriptions, but any ideas you have for how to avoid these errors will be most appreciated.

#3 Updated by Eli Sarnat about 1 year ago

The error occurs when I use the 'paste word text' into the 'Look a like' text box and save. The error does not occur when I use the 'paste word text' tool for general description, diagnosis, risk assessment, distribution text boxes and save. The error also does not occur when I paste plain text into the 'look a like' box and save.

#4 Updated by Simon Rycroft about 1 year ago

I am unable to recreate this issue (on a Windows machine, and a Linux box). Can you please try this again, and let us know exactly what time you received the error, so that we can track down the error in the logs.

#5 Updated by Eli Sarnat about 1 year ago

Just tried another taxon description and was unable to recreate the problem. I will note the exact time if it occurs again.

#6 Updated by Simon Rycroft 9 months ago

I believe this issue has been fixed as a result of fixing [#1165] and [#1237].

#7 Updated by Simon Rycroft 8 months ago

Automatically closed -- issue fixed for 1 week with no activity.

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